How to Log In to Joi AI

Signing in to Joi AI step by step

If you're coming back to Joi AI, the quickest way is through the login button at the top of the official site, joi.com. Here’s how to sign in:

1. Go to joi.com in your browser.
2. Click the "Log In" button at the top right of the page.
3. Choose to sign in with your email and password, Google, or Discord.
4. If using email, enter your details and the verification code sent from [email protected].
5. If you don’t see the code, use the "Resend code" option on the login page.
6. Once verified, you’re in and ready to chat or explore your account.

It’s a straightforward process and you’ll see the available login methods right on the site.

Which login method to choose

Joi AI supports signing in with email and password, Google, or Discord. If you want a simple login and easy recovery, Google or Discord can be convenient—especially if you already use those services elsewhere. Email sign-in is handy if you prefer not to link third-party accounts, but make sure you always have access to your email. Remember, your email address can only be changed by contacting support, so choose carefully. Whichever method you use, keep your credentials secure and up to date to avoid issues regaining access later.

Creating a Joi AI account

Setting up a Joi AI account is quick, but you’ll need to confirm you’re 18 or older. Here’s how to get started:

1. Visit joi.com and click "Sign Up".
2. Choose to register with your email, Google, or Discord.
3. If using email, enter your details and verify with the code sent to your inbox.
4. Complete the age verification process—this could be an email check, facial scan, or ID upload, depending on your region.
5. Agree to the terms and confirm you’re an adult.
6. You’re now set up with Basic (free) access, which includes 6 lifetime image generations and limited chat features.

You’ll see your available features right after registration, and can explore before deciding if you want to upgrade.

Log out, cancel, delete — what's the difference

Logging out, cancelling your subscription, and deleting your account each do something different:

1. Log out by clicking your profile and selecting "Log Out" to end your current session (but your account stays active).
2. To cancel Premium, go to Settings > My Subscriptions on joi.com and follow the prompts; your account drops to Basic after your paid period ends.
3. If you want to delete your account entirely, use the profile deletion option on joi.com—this wipes your data and can’t be undone.
4. It’s best to cancel any active subscription before deleting your account to avoid future charges or complications.

Each step has its place, so pick the one that matches what you want to do.

Getting help from Joi AI

If you run into issues with logging in or your account, you’ll want to reach out directly to Joi AI’s support team. You can email them at [email protected] or call +1 888 685 9040 during their business hours (11 AM – 9 PM PST). For faster help, include details like your login method, account email, and a clear description of the problem. There’s also a help centre at help.joi.com and an official Discord server for community support. Keep in mind, we’re an independent review site and can’t access or resolve account issues ourselves.